Speak AI is a conversation intelligence platform that captures, transcribes, and analyzes audio and video for research teams, consultants, sales organizations, and operations leaders. Trusted by more than 250,000 teams since 2018, it unifies meeting bots, mobile recording, embeddable capture forms, and file uploads into one searchable library. Beyond transcription, Speak AI extracts custom fields, themes, sentiment, and structured insights, then connects that knowledge to Claude, ChatGPT, and Cursor through an MCP server with 85+ tools.
How Speak AI Works
Every conversation enters a shared workspace. The meeting assistant auto-joins Zoom, Microsoft Teams, Google Meet, and Webex to record calls and generate summaries with action items. Field teams use iOS and Android apps for in-person interviews, while marketers embed recorders on websites and intake forms. Uploaded files and inbound phone calls land in the same library with speaker identification, timestamps, and full-text search.
Once transcripts exist, users define the fields and tags they care about. Speak AI auto-fills those structures across recordings, turning qualitative interviews into analyzable datasets. Dashboards visualize sentiment trends, keyword frequency, and folder comparisons without exporting to spreadsheets first.
Key Capabilities
- Multi-source capture: Virtual meetings, mobile field recording, embeddable widgets, uploads, and phone calls.
- Accurate transcription: 95%+ accuracy claimed across 100+ languages with multiple engine options.
- Structured extraction: Custom fields, scores, themes, and quotes auto-populated from conversations.
- NLP analytics: Sentiment, keyword, and topic analysis across projects and time periods.
- MCP and API access: Connect AI assistants and developer workflows to the full conversation archive.
- AI agents: Deploy voice, phone, and text agents grounded in your knowledge base.
- Shareable outputs: Media players, client widgets, CSV, JSON, and branded exports.
- White-label options: Embeddable experiences for agencies and enterprise deployments.
Integrations
Speak AI integrates with Zoom, Teams, Google Meet, Slack, Zapier, and major CRM stacks. The MCP server supports Claude, ChatGPT, Gemini, and Cursor with a single endpoint setup. Developers can use REST API, CLI, and webhooks on pay-as-you-go or Pro plans. Enterprise customers can add SSO, custom domains, and data residency controls.
Use Cases
- Qualitative researchers: Analyze interviews and focus groups in hours instead of weeks.
- Sales and customer success: Capture call insights, objections, and follow-up actions automatically.
- Consultants: Deliver searchable client libraries and branded recap documents.
- Voice of customer programs: Run audio and video surveys with thematic reporting.
- Legal and compliance teams: Build white-label deposition and review workflows on Enterprise plans.
Plans and Pricing
Speak AI offers a free 7-day trial with 30 minutes of transcription and no credit card required. Pay as You Go costs $2.40 per hour of transcription and $2.00 per 250,000 AI chat characters, with API, MCP, and webhook access included. Pro starts at $25 per user per month for up to five seats, including 25 transcription hours, 1.25 million AI characters, 10 GB storage, shared libraries, automations, and priority email support. Enterprise provides custom volume pricing, unlimited seats, voice agents, BAAs, white-label embedding, and dedicated account management.
Reputation and Support
Speak AI holds a 4.9 rating on G2 and publishes case studies showing six-figure cost savings for research-heavy organizations. Pay-as-you-go users get self-serve billing with auto-recharge options, while Pro and Enterprise customers receive onboarding and priority support. The platform emphasizes that users retain rights to uploaded and generated content for commercial workflows.
Compared with Basic Transcription Tools
Many transcription products stop at text output. Speak AI treats transcripts as structured data you can query, chart, and connect to downstream AI workflows. That difference matters for research and revenue teams who need themes, quotes, and custom scoring rather than a wall of dialogue. MCP access further separates Speak AI from single-purpose meeting recorders by letting Claude or ChatGPT reason over the entire library without manual exports.
