Fire Chatbot is an AI-powered chatbot for websites that automatically builds and maintains itself from your website content. It is designed for businesses and website owners who want to add intelligent customer support to their site without manual chatbot setup, training, or ongoing maintenance work.
How It Works
- Setup: Enter your website URL and Fire Chatbot automatically visits your site, extracts your logo, brand colors, name, and page content to design a custom chatbot in seconds. The system processes all visible pages to build a comprehensive knowledge base.
- Implementation: Copy a single JavaScript snippet and paste it into your website HTML head tag. The chatbot appears as a customizable widget with no further configuration needed.
- Self-maintenance: The chatbot rescans your website every 48 hours, detecting content changes and updating its knowledge base automatically. New pages and updated content are reflected without manual effort.
- Conversation routing: Each question is routed to the best AI model for the query, including GPT-4o, GPT-4o mini, OpenAI Realtime API, and open-source models like Nvidia Nemotron, all hosted on Azure in Germany.
Key Capabilities
- Automatic self-configuration: Reads your website to extract logo, brand colors, name, and content, then designs the chatbot appearance and populates its knowledge without manual input.
- Multilingual understanding: Handles questions in all languages for both text and voice interactions, with automatic language detection and response generation.
- Voice mode: Real-time voice conversations using the OpenAI Realtime API, enabling natural spoken interactions between visitors and the chatbot.
- Customizable designer: Adjust chatbot appearance with controls for colors, fonts, light and dark themes, chatbot position, text shadows, gradient backgrounds, and logo visibility.
- Action buttons: Configure custom action buttons that open links, display contact forms, or trigger messages, with optional initial FAQ questions on the chatbot widget.
- Knowledge base: Supports uploading custom documents and text alongside automatic website scanning, with flexible data management through the dashboard.
Analytics and Insights
- Quantitative analytics: Track page views, chatbot activations, and interaction time segmented by page URL and visitor country on customizable time scales.
- Chat analytics: AI generates summaries for each conversation, analyzes sentiment, and calculates a buying probability score for every chat session.
- Dashboard: A unified interface displays all analytics data with options to filter by date range, page, and country.
Privacy and Compliance
- Data location: All chatbot data is stored in Europe on Azure servers in Germany. No data leaves the European Union.
- GDPR compliance: Fire Chatbot generates integrated terms of use that are fully GDPR compliant, removing the burden of legal adaptation for website owners.
- SOC 2 Type 1 certified: Personal data such as contact details and images are automatically identified and deleted using AI.
- AI model hosting: Models run on dedicated Azure infrastructure in Germany via Azure OpenAI Services, with no data shared with third-party model providers.
Pricing
- Nano (Free): 100 messages per month, 1 GB storage. Suitable for testing and low-traffic websites.
- Pro ($29/month): 50,000 messages, 100 GB storage, 1 hour of voice mode, plus website and chat analytics with a 90-day free trial.
- Ultra ($399/month): 500,000 messages, 2 TB storage, 10 hours of voice mode, and the option to self-host the AI model with a 14-day free trial.
- All plans include automatic self-building, customizable AI model settings, integrated terms of use, and no credit card required to start.
