Norby AI

Norby AI is a no-code chatbot platform that turns product documentation, FAQs, and service descriptions into ChatGPT-powered AI agents for customer support and sales automation. Designed for businesses of all sizes, it requires no programming or infrastructure setup — users simply paste their content and deploy a trained chatbot on their website or messaging platforms within minutes.

How It Works

Users register an account, verify their email, and create an automation by pasting content about their business, product, or service. Norby AI trains the chatbot on this content automatically. Users can then enhance replies with interactive widgets such as product cards, forms, and buttons. The chatbot is deployed via an embeddable website widget or integrated into Discord, Telegram, or Instagram. The entire process requires no coding or technical expertise.

Key Features

• Paste-to-train setup: copy and paste product information, documentation, or FAQs into Norby AI, and the chatbot learns from that content to answer customer questions accurately.
• ChatGPT-powered responses: the chatbot leverages ChatGPT to generate relevant, human-like replies based on the specific content it has been trained on.
• Interactive widgets: enhance standard chatbot replies with product cards, forms, buttons, and other visual elements to support sales conversations and user engagement.
• Multi-platform deployment: embed the chatbot on any website with unlimited domains across all plans, or integrate with Discord, Telegram, and Instagram.
• Brand customization: match the chatbot appearance to your brand by adjusting the main color hex code for visual consistency.
• Multi-language support: the chatbot communicates in 17 languages, making it suitable for global audiences.
• Unlimited capacity: all pricing tiers include unlimited domains, GPT requests, widgets, and team seats with no caps on conversations.

Use Cases

• Customer support automation: provide round-the-clock answers to common customer questions without needing a large support team, freeing human agents for complex issues.
• Sales assistance: use product cards and interactive widgets within conversations to showcase products and guide visitors toward purchases.
• Internal knowledge base: integrate with messaging platforms like Telegram or Discord so employees can query technical documentation or HR policies, speeding up onboarding and reducing internal support load.
• Multi-language engagement: deploy a single chatbot configured with content in multiple languages to serve customers consistently across markets.

Pricing

Norby AI operates on a freemium model with three tiers. The Free plan includes one automation (4,000 characters of training content) at no cost with community support. The Basic plan costs €9 per month and provides three automations (12,000 characters) with email support. The Pro plan costs €50 per month and includes 15 automations (60,000 characters), priority support, and an onboarding call. All plans include unlimited domains, GPT requests, widgets, and team seats. Additional automations cost €0.18 per day on a use-first, pay-later model billed monthly. Users can upgrade, downgrade, or cancel at any time with no long-term contracts.

Integrations

Beyond the website widget, Norby AI can be integrated into Discord and Telegram as chatbots and connected to Instagram for social media engagement. A public API and webhook system through its JavaScript snippet enables custom integrations. The Norby AI team provides integration assistance.