elv.ai is an AI-powered social media comment moderation platform that combines automated detection with native-speaking human moderators to protect brands and publishers from toxic, misleading, and reputation-damaging comments across Facebook, Instagram, YouTube, Disqus, and custom API integrations.
How It Works
- AI monitors comments 24/7, automatically hiding harmful content with 95 percent confidence
- Comments below the confidence threshold are flagged for review by native-speaking human moderators trained on guidelines aligned with Meta community standards and DSA legislation
- Moderators check both AI-rejected comments to prevent false positives and AI-approved comments to catch edge cases involving sarcasm, cultural context, or emerging attack patterns
- The system supports multilingual moderation in English, Spanish, German, Czech, Slovak, and Polish
Key Capabilities
- Auto-moderation: detects and hides vulgarities, insults, violence, hoaxes, misinformation, scams, harassment, and brand-specific keywords
- Engagement tools: auto-likes, suggested replies, and a unified inbox for managing all comments in one place
- Audience analysis: sentiment analysis powered by CulturePulse technology tracking over 90 dimensions of human psychology and culture including morality, conflict, and social issues
- Social listening: monitor best-performing topics and audience feedback to enhance content strategy
- Watchlist of top fans and haters for targeted community management
- Ad moderation: filter comments on paid social campaigns
Proven Results
- Over 33 million comments processed, 6 million hidden or deleted, and 5,000 fake accounts identified
- One media client reported saving EUR 8,500 per month on manual moderation
- After five months of moderation, harmful comment rates dropped from 21 percent to 10 percent while total comments increased from 36,000 to 41,000
Use Cases
- Media publishers and news organizations managing high-volume comment sections with brand safety requirements
- Brands and agencies protecting social media reputation across multiple platforms and languages
- Public institutions and government agencies maintaining constructive civic discourse while complying with regulatory standards
- Content creators and influencers filtering harassment and spam during campaigns
Pricing
- Trial: free tier with 500 comments per month, AI and human moderation, and keyword blocking
- Basic: EUR 289 per month or EUR 254 billed annually with 15,000 comments and engagement automations
- Premium: EUR 799 per month or EUR 703 billed annually with 50,000 comments and engagement automations
- Enterprise: custom pricing with unlimited comments, audience insights, human-written replies, custom features, and priority support
Privacy and Security
- Moderation follows guidelines based on Meta community standards and DSA legislation
- GDPR-compliant privacy policy and terms of service are published on the official website
- Google API user data policy compliance for integrations
