Clerk AI

Clerk AI is a compliant voice and RCS (Rich Communication Services) agent platform that transforms how businesses handle customer communication at scale. Formerly known as Clerk Chat, the platform enables teams to build AI-powered voice agents and messaging bots that handle inbound calls, outbound lead qualification, SMS conversations, and RCS-rich messaging all within a single, unified interface.

Key Features

AI Voice Agents. Clerk AI supports both inbound and outbound voice calls with natural, human-like conversations. The AI agents can detect intent, recognize emotion, adjust tone on the fly, and seamlessly escalate to human agents when needed. With support for 30+ languages, businesses can communicate with customers globally without language barriers.

RCS Business Messaging. As an early adopter of RCS for Business in partnership with Google, Clerk AI delivers rich, interactive messaging experiences that go beyond traditional SMS including branded messages, carousels, suggested replies, and multimedia attachments. This positions businesses at the forefront of the next generation of mobile messaging.

Multi-Channel Communication. Beyond voice and RCS, Clerk AI supports SMS and WhatsApp integration, ensuring customers can reach businesses through their preferred channel. Conversations flow seamlessly across channels a call can be followed up by an RCS message without losing context.

CRM Integration. The platform connects with major CRM systems to pull customer history, order details, and account information in real time. This enables AI agents to personalize every interaction based on complete context rather than starting from scratch.

Compliance and Security. Clerk AI is built with enterprise-grade compliance, including SOC 2 certification and HIPAA compliance for the Enterprise tier. Outbound campaigns are TCPA compliant, reducing legal risk for lead generation and sales teams. The platform also offers a Trust Center and a public Status Page for transparency.

Use Cases

Lead Qualification. Performance marketing teams use Clerk AI to qualify leads at scale with outbound voice and RCS agents. The platform automatically verifies, qualifies, and converts leads routing only high-intent prospects to human sales reps.

Customer Support. AI agents handle common support queries, order status checks, and appointment scheduling, reducing call volume for human agents. When a query exceeds the AI capability, it seamlessly transfers to a human with full conversation history.

Outbound Outreach. Sales and marketing teams deploy AI agents to run outbound campaigns from follow-ups to re-engagement with natural, two-way conversations that feel personal rather than robotic.

Pricing

Clerk AI offers three tiers. Pay as You Go (Free): 100 credits included, $0.045 per additional credit, 5 concurrent calls, voice and SMS. Startup ($149/month): 5,000 credits included, $0.030 per credit, 15 concurrent calls, adds RCS and WhatsApp, unlimited CRM integrations, SOC 2 compliance, and priority support. Enterprise (Custom): unlimited concurrent calls, custom credits and rates, all channels, HIPAA compliance, dedicated CSM, and credit rollover. Over 1,000 brands including the Los Angeles Rams, Make-A-Wish Foundation, and Google trust Clerk AI, and the platform holds a 4.7/5 rating on G2 and 4.8/5 on Trustpilot.