Doctronic

Doctronic is an AI-powered healthcare platform that combines free medical AI chat with $39 video visits from board-certified physicians. Available across all 50 US states and Washington DC, the platform serves as a digital primary care option for non-emergency medical needs including symptom checking, prescription refills, diagnosis understanding, and chronic condition management.

How It Works

• Users start by chatting with Doctronic AI, which asks clinical questions about symptoms and medical history. The AI is trained on peer-reviewed medical sources and functions as a digital triage and intake system using more than 100 specialized AI agents that collaborate like a care team. At the end of each chat, users receive possible diagnoses with probabilities and treatment plans. If further care is needed, users can book a video visit with a licensed physician within 30 minutes.

Key Capabilities

• Free AI medical chat: Unlimited, anonymous, 24/7 access to medical AI trained on peer-reviewed literature and clinical guidelines. The system produces structured SOAP notes that mirror clinical documentation standards.
• Telehealth visits: Video consultations with board-certified physicians for a flat $39 per visit or standard insurance copay. Doctors can diagnose conditions, write prescriptions (excluding controlled substances), order lab tests, provide medical notes, and handle follow-up care.
• AI-powered prescription refills: Renewal service for approximately 190 common maintenance medications at $4 per refill. Covers blood pressure, cholesterol, diabetes, birth control, allergy, and mental health medications. Operates under formal authorization through Utah AI Learning Lab with regulatory oversight from the state Office of Artificial Intelligence Policy.
• Health record management: Users can view and download AI Consult Summaries, share them with their primary care provider, and exchange medical records through the TEFCA health information network.

Use Cases

• Symptom checking and triage: Describing symptoms yields a clinical assessment with differential diagnoses to help users decide whether in-person care is needed.
• Preparing for doctor visits: The platform generates questions and summarizes health history before in-person appointments.
• Chronic condition management: Users track symptoms and receive ongoing guidance for conditions such as diabetes, heart disease, and respiratory conditions.
• Prescription renewal: Patients with expiring refills for eligible maintenance medications can renew without scheduling a new doctor appointment.
• Second opinions: Users receive AI-generated perspectives on diagnoses or treatment recommendations from their regular doctor.

Intended Users

• Doctronic is designed for adults 18 and older needing convenient primary and urgent care. The AI chat is available worldwide; human telehealth visits are limited to the US. Employers can also offer Doctronic as a workplace healthcare benefit.

Pricing

• AI doctor chat: Free, unlimited, anonymous. Telehealth visits: $39 per visit without insurance or standard copay with insurance. Prescription refills: $4 per refill. FSA and HSA accepted. The platform offers a money-back guarantee for telehealth visits.