Orchestration AI

Orchestration AI is a platform that enables startups and small to medium-sized businesses to deploy AI agents that autonomously handle customer service, sales, marketing, and day-to-day operations. Instead of building automation from scratch, users install pre-built agents that act as AI employees, each trained for a specific business function.

Key Capabilities

• Agentic Teams. Users can build entire departments of AI agents that collaborate, delegate tasks, and deliver outcomes as a coordinated team. Each agent understands its role and executes autonomously within its defined scope.
• Event-Driven Execution. Agents respond to real-world triggers including emails, webhooks, scheduled events, and customer actions. The platform routes events to the appropriate agent without manual intervention.
• Custom REST Protocol. The platform provides a purpose-built protocol for installable agent orchestrations, designed to handle multi-step automation workflows across integrated services.
• Full Observability. Every message, decision, and action taken by agents is logged and visible through the console, giving teams complete transparency into agent operations.
• AI Setup Assistant. A guided assistant helps new users map their business processes and configure agent teams without requiring technical expertise.

Features

• Plug and Play Agents. Pre-built agents for roles such as receptionist, sales representative, and marketer can be installed instantly and configured to match specific business needs.
• Multi-Channel Communication. Agents interact with customers and systems through SMS, WhatsApp, email, phone calls, and webhooks, meeting users wherever they prefer to communicate.
• Integration Layer. Agents connect with external tools including CRM platforms, GitHub, databases, Shopify, social media, and accounting software to read, write, and act on data.
• Layered Intelligence. A multi-layer architecture governs agent behavior with configurable safety, morality, discipline, and security rules applied at the agent level.
• Scalability. The platform supports scaling from a handful of agents to hundreds of thousands with no changes to the operational model.

Use Cases

• Customer Service. Receptionist agents handle inbound inquiries, route requests, schedule appointments, and manage common support tickets without human involvement.
• Sales and Marketing. Sales agents prospect, qualify leads, and follow up with prospects across channels. Marketing agents run campaigns, segment audiences, and track performance metrics.
• Operations Automation. Agents monitor business processes, trigger workflows based on events, and coordinate cross-functional tasks such as order fulfillment, invoicing, and reporting.

Pricing

Orchestration AI uses a day-pass pricing model at $2 per agent per working day. A day pass is consumed only when an agent performs work on a given day. New accounts receive three free day passes on sign-up. There are no monthly subscription fees or per-seat licensing commitments.