elv.ai

elv.ai is an AI-powered social media comment moderation platform that combines automated detection with native-speaking human moderators to protect brands and publishers from toxic, misleading, and reputation-damaging comments across Facebook, Instagram, YouTube, Disqus, and custom API integrations.

How It Works

• AI monitors comments 24/7, automatically hiding harmful content with 95 percent confidence
• Comments below the confidence threshold are flagged for review by native-speaking human moderators trained on guidelines aligned with Meta community standards and DSA legislation
• Moderators check both AI-rejected comments to prevent false positives and AI-approved comments to catch edge cases involving sarcasm, cultural context, or emerging attack patterns
• The system supports multilingual moderation in English, Spanish, German, Czech, Slovak, and Polish

Key Capabilities

• Auto-moderation: detects and hides vulgarities, insults, violence, hoaxes, misinformation, scams, harassment, and brand-specific keywords
• Engagement tools: auto-likes, suggested replies, and a unified inbox for managing all comments in one place
• Audience analysis: sentiment analysis powered by CulturePulse technology tracking over 90 dimensions of human psychology and culture including morality, conflict, and social issues
• Social listening: monitor best-performing topics and audience feedback to enhance content strategy
• Watchlist of top fans and haters for targeted community management
• Ad moderation: filter comments on paid social campaigns

Proven Results

• Over 33 million comments processed, 6 million hidden or deleted, and 5,000 fake accounts identified
• One media client reported saving EUR 8,500 per month on manual moderation
• After five months of moderation, harmful comment rates dropped from 21 percent to 10 percent while total comments increased from 36,000 to 41,000

Use Cases

• Media publishers and news organizations managing high-volume comment sections with brand safety requirements
• Brands and agencies protecting social media reputation across multiple platforms and languages
• Public institutions and government agencies maintaining constructive civic discourse while complying with regulatory standards
• Content creators and influencers filtering harassment and spam during campaigns

Pricing

• Trial: free tier with 500 comments per month, AI and human moderation, and keyword blocking
• Basic: EUR 289 per month or EUR 254 billed annually with 15,000 comments and engagement automations
• Premium: EUR 799 per month or EUR 703 billed annually with 50,000 comments and engagement automations
• Enterprise: custom pricing with unlimited comments, audience insights, human-written replies, custom features, and priority support

Privacy and Security

• Moderation follows guidelines based on Meta community standards and DSA legislation
• GDPR-compliant privacy policy and terms of service are published on the official website
• Google API user data policy compliance for integrations